We accept returns on any qualifying unopened or unused products within 30 days of the purchase date to be refunded back onto the original form of payment. Items must be returned in their original condition. For assistance with any opened product that has been tried or tested, please contact customer service at firstname.lastname@example.org within 30 days with your feedback. For items purchased as a gift, please contact email@example.com. For purchases during gift-with-purchase promotion periods or during a sale, all are final.
Domestic ground shipping is $12.99 for orders below $150, and free for orders $150 and above. Orders are shipped within 48-72 business hours of receipt. Orders that are placed on weekends and holidays are processed within 48-72 hours of the following business day. Orders generally will arrive within 5-10 business days after processing. Unfortunately, we are unable to ship orders internationally at this time.
Local, in-studio pick up is available on Tuesdays or Thursdays between 11-4pm. Our studio is located at 168 Boston Post Road, Suite 4 in Madison CT. Upon arrival, look for the bag with your name on it. Please note: Pick-up is grab and go as we do not have shopping hours at this location.
Appointments are booked, changed and cancelled online only